IP Telephony and VoIP Solutions

IP Office Softphone Options
The perfect solution for your always-on-the-road employees, the Avaya IP Office - iPhone Manager PRO Soft Phone allows users to take their office extension with them wherever they like when they can get high-speed internet access! The Avaya IP Office Soft Phone is actually a software telephone – allowing users to make and receive calls directly through their PC or laptop. Calls use the powerful H.323 Voice Over IP standard to travel over the internet back to the main office - entirely eliminating long distance and expensive cell phone roaming charges. You can be every bit as accessible as if you were sitting at your desk in the office – but from a internet café, hotel room, or even sitting on the beach!

The Avaya IP Soft Phone is an add-on to the Avaya Phone Manager Pro Application. One Phone Manager Pro license is required for each IP Soft Phone license.

For multiple branches, IP Office offers seamless connectivity between locations via Small Community Networking.

IP Office Networking Options

Office to Office: Small Community Networking
Network IP Office systems in different offices and gain the efficiencies and benefits of uniform communications across locations. Get easy, one-touch extension dialing and a common directory. Share one messaging system and auto attendant (via VoiceMail Pro). Centralize management and services to reduce costs.

Format

All IP Office Networked Solution

Capacities

Up to 500 users across 16 sites
If larger networks are required, QSig can be used to link multiple Small Community Networks together. Functionality between the communities is governed by the QSig feature set.

System Requirements

Any IP Office platform networked to one or more other IP Office locations. All locations require Standard Networking licensing

Feature Detail

When networking IP Office systems over IP or packet based networks, Small Community Networking enhances feature transparency. The following additional features are available:

Busy Lamp Field
Camp-on
Call Back When Free
Paging
Call Pick-up
Desk-to-desk calling
Calling/connected name and number
Hold & Transfer
Centralized Voicemail (VoiceMail Pro)—support for mailboxes, call recording, dial by name and auto attendants
Internal Directory
Absent Text Message
Anti-Tromboning

When networking with Advanced Small Communit Networking licensing,
the following additional features are available:

Hot-Desking
Distributed Hunt Groups - including support for remote queuing

Headquarters to Office: Branch Office Communications
Network an Avaya Communication Manager system in headquarters with IP Office systems in branch offices. Share the same phones — a unified dial plan and network with headquarters messaging.

Format

IP Office Networked To Avaya Communication Manager

Capacities

Supports Q.Sig/H.323 voice networking over structured lease circuits and VoIP over managed IP VPN, Frame Relay network, LAN or ISDN

System Requirements

Any IP Office platform networked to Avaya Communication Manager or
Integral 5 Communications Servers at headquarters

Feature Detail IP Office to HQ:

Desk-to-desk calling
Calling/connected name and number
Hold & Transfer
Centralized Voicemail (transparent integration with Avaya INTUITY® AUDIX® system or Modular Messaging)
Networked Voicemail (message networking)