Business Phone System Project Management

We provide the tools, knowledge and experience required to ensure a successful transition to the new telecommunications solution. Allowing you to focus on sales and other aspects of customer satisfaction, we will manage as much of the project for you as desired, and guarantee top results.

We begin the interaction with your customer following the sale but prior to installation. After discussions with your sales team regarding customer needs and desires, we will begin working with your customer directly. We professionally set timelines, provide contact lists and detail responsibilities for all parties involved in new system installations.

Successful review of all Station design, telephony features, voicemail and call-flow options, LAN/WAN integration, house wiring/infrastructure requirements and so on will be thoroughly considered. Agreement amongst all parties allows for complete and proper incorporation into the design of the system. Sales staff and desk project managers within your organization will be constantly briefed and notified of all developments during the course of the project.

Important to the planning stages is the successful negotiation of service paremeters with the service provider. We may interface between your customer and the chosen service provider to ensure that the proper service is secured, the proper numbers are ported, and the successful cutover guaranteed.

Following the sale of a new communications platform to your customer, the exciting task of determining how to install, program & provide training for the system is required. We work tirelessly to help you enable a smooth transition to the new platform. We discuss, review and solidify all necessary aspects of the new system, preparing for a seamless and beneficial transition to the new platform.